Privacy Policy

Introduction

DayZ Premium Shop ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you use our Service, we collect:

• Discord Information: Username, discriminator, user ID, email address, avatar
• Payment Information: Processed by Stripe (we do not store card details)
• Transaction Data: Purchase history, subscription status, payment amounts
• Account Information: Login times, IP addresses, user preferences

1.2 Automatically Collected Information

• Usage Data: Pages visited, time spent, features used
• Device Information: Browser type, operating system, device type
• Log Data: IP address, timestamps, error logs
• Cookies: Session data, authentication tokens

1.3 Game-Related Information

• DayZ character names
• Server preferences
• Item delivery requests
• In-game activity related to purchases

2. How We Use Your Information

We use the collected information to:

• Provide Services: Process payments, deliver items, manage subscriptions
• Account Management: Authenticate users, maintain accounts, provide support
• Communication: Send receipts, subscription updates, important notices
• Improvement: Analyze usage, fix bugs, improve features
• Security: Detect fraud, prevent abuse, protect against threats
• Legal Compliance: Meet legal obligations, enforce terms, resolve disputes

3. Information Sharing

3.1 Third-Party Service Providers

We share information with:

• Stripe: Payment processing (governed by Stripe's privacy policy)
• Discord: Authentication and user data (governed by Discord's privacy policy)
• Hosting Providers: Server infrastructure and data storage

3.2 Legal Requirements

We may disclose information if required to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Respond to government requests

3.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you of any such change.

4. Data Security

We implement security measures to protect your information:

• Encryption: All data transmitted over HTTPS
• Secure Storage: Encrypted databases and secure servers
• Access Control: Limited staff access to personal data
• Payment Security: PCI-compliant payment processing via Stripe
• Regular Audits: Security reviews and vulnerability testing

⚠️ Note: No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your information:

• Account Data: Until account deletion or 2 years of inactivity
• Transaction Records: 7 years for tax and legal compliance
• Communication Logs: 1 year for support purposes
• Technical Logs: 90 days for security and debugging

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to processing of your data

To exercise these rights, contact us at [email protected]

7. Cookies and Tracking

7.1 Essential Cookies

Required for the Service to function:

• Session cookies for authentication
• Security tokens
• Login state management

7.2 Analytics

We may use analytics to:

• Understand how the Service is used
• Improve user experience
• Track performance metrics

7.3 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information from our systems.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country:

• We ensure appropriate safeguards are in place
• Data protection standards are maintained
• Transfers comply with applicable laws

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time:

• Changes will be posted on this page
• The "Last Updated" date will be revised
• Material changes will be notified via email
• Continued use after changes constitutes acceptance

12. California Privacy Rights

If you are a California resident, you have additional rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising rights

Note: We do not sell your personal information.

13. GDPR Compliance (EU Users)

If you are in the European Union, you have rights under GDPR:

• Legal Basis: Consent, contract performance, legitimate interests
• Data Controller: DayZ Premium Shop
• Data Protection Officer: [email protected]
• EU Representative: [If applicable]
• Right to Complain: Contact your local data protection authority

14. Contact Us

For questions about this Privacy Policy or to exercise your rights: